Growth ScoreAn open measurement standard
Specimen report · an illustrative company, not a client · method v1.4 · this is exactly what a company receives

Growth Score Results A read on how reliably you win and keep customers, and what to fix first.

Prepared for Northwind Systems (Demo)

Sector

B2B SaaS

Revenue band

£1m–£5m

Issued

07 Aug 2026

Report

DE300000

Confidential · Prepared for Northwind Systems (Demo) · Not for distribution

How to read this report

Six layers, from the one number down to your plan

Each layer explains the one beneath it. You can stop at the headline and still know where you stand, or read through and see exactly why the number is what it is, and what to do about it.

Layer 101

The overall score

One number out of 100 for how reliably the company turns effort into won and retained customers right now.

Layer 202

Two halves, capability and momentum

What you've built (the system that should work) against what you're actually doing week to week. The gap is the story.

Layer 303

Four commercial stages

Where the score sits across the customer journey: how demand is created, qualified, advanced and kept. Each stage scored on its own.

Layer 404

Root causes

Why the stages score as they do, the underlying disciplines, from stage definitions to buyer evidence to how the week is run.

Layer 505

What needs improving

The one lens that best explains the miss, named, defined, and read commercially. Fix this first.

Layer 606

Your plan

The first operating fix, then what to do this week, in thirty days, and the proof to have in ninety.

Read it in order or skip to the diagnosis, everything you need to act on is in layers five and six. Nothing here uses a term the definitions on the final page hasn't explained.

Your headline

Where Northwind Systems (Demo) stands today

58
out of 100
Developing

It's working, but inconsistently. What you've built and what you're doing aren't yet pulling together — the fix is alignment, not more activity.

Demand is the binding limitation.

0–39

Forming

40–59

Developing

60–79

Established

80–100

Durable

Capability & momentum

What you've built, and what you're doing now

The overall score is the average of two halves. One measures the system you have in place; the other measures whether it's actually being run this week.

Capability

62 / 100

What you've built

The system that should produce the number, stage definitions, qualification, the motion written down and ready to run.

Momentum

54 / 100

What you're doing now

Whether that system is actually being run week to week, deals worked to the standard, the cadence held, evidence captured.

When capability sits well above momentum, the system is sound but it isn't being run, the fix is operating discipline, not redesign. When they match low, the system itself needs building first.

Where it lives

The score, stage by stage

The same execution measured across the deal. A low stage isn't a verdict on the people working it, it's where the motion is being run with the most room for interpretation.

Demand Sales Process Closing Expand

Demand

Creating awareness and enough qualified first conversations with the right buyers.

2.6

Sales Process

Running real discovery and moving opportunities forward on evidence.

3.4

Closing

Turning late-stage deals into committed, paid decisions.

3.0

Expand

Customers reaching value, renewing, and buying more.

2.2

Why

The disciplines underneath the stages

Stages score the way they do for reasons. These are the underlying disciplines, the things that, once fixed, move several stages at once.

Product

How clearly your proposition lands — who it's for, the problem you solve, and why it matters now.

3.5

People

Whether the people doing the work can do it well.

2.9

Process

Whether there's a consistent, inspectable way of working.

3.1

Repeatability

Whether what works is captured and reused, not reinvented each time.

2.4

The diagnosis

What needs improving

Primary lens · shows up most at Demand

Volume , rooted in Repeatability

Not enough qualified conversations are entering the funnel to support the growth target, so every later stage is working with too little raw material.

The commercial read

Demand is the binding limitation. The team can run a credible process once a conversation exists, but there are not enough of the right conversations to make the quarter safe. Pipeline coverage is thin and heavily dependent on a small number of referral sources.

What not to do

Do not add headcount or a new outbound channel yet. Adding capacity on top of an unproven demand motion multiplies cost without improving the coverage ratio.

KPI under pressure

Qualified meetings per month

KPI under pressure

Pipeline coverage ratio

What to look at next

The adjacent signal

Adjacent, not your second priority
Where
Expand
Root cause
Process
The read
Existing customers reach value slowly and renewal conversations start late, so expansion revenue is unpredictable and concentrated in a handful of accounts.
If you act
List every account renewing in the next two quarters and mark the ones with no documented value milestone.

Your plan

Fix one thing, then make it stick

Start here

Define one repeatable demand play — a single segment, a single message, a single channel — and run it weekly with a named owner.

01This week

Pick the segment with the two fastest recent wins and write the one-page play for it.

02Within 30 days

Run the play for four consecutive weeks and log every conversation created, so the conversion rate is measured rather than assumed.

0390-day proof

Qualified meetings per month up 40% with at least 3x pipeline coverage against the next quarter target.

Getting support

What kind of help this points to

Most of the plan on the previous page is work Northwind Systems (Demo) can carry out itself. Where a person is needed, the diagnosis indicates the category of support, and the programme or institution that invited you decides who provides it.

Category indicated

Demand: proposition and repeatability

Turning one segment and one message into a play that runs weekly without being reinvented. That is the category. Who delivers it is not decided by this report.

The diagnosis decides the category of support. It never decides who is paid to provide it, and it is never a condition of access to any programme or funding.

Definitions & methodology

Every term, defined

Growth Score
A single 0–100 measure of how reliably a company turns effort into won and retained customers. The average of capability and momentum.
Capability
What you've built: the system that should produce the number, stage definitions, qualification, the winning motion written down.
Momentum
What you're doing now: whether that system is actually run week to week, with deals worked to the standard and evidence captured.
Bands
Four ranges the score falls into, Forming (0–39), Developing (40–59), Established (60–79), Durable (80–100). One band per report.
Commercial stages
The path of a deal, create demand, qualify, advance, close, each scored on how consistently the motion is run there.
Root causes
The underlying disciplines beneath the stages, stage definitions, buyer evidence, weekly cadence, forecast discipline.
Primary limitation
The single thing that best explains the miss. Fixing it first moves several stages at once.
Lens
The named way we read the primary limitation, the commercial angle that makes the fix obvious once you see it.

How it's scored

The Growth Score is built from a structured diagnostic of how revenue is actually executed, not opinion, and not activity counts. Responses map to the four commercial stages and the root-cause disciplines beneath them. Capability and momentum are scored separately so the report can tell a system problem from an operating one, and the overall score is their average. Confidence for this report: high. Method version v1.4. This is a directional operating read to focus the first fix. It is not an audit, not a credit or risk assessment, not a prediction of growth or funding, and not a guarantee of any outcome. The data is self-reported by the company.